Empathy, active listening, perspective-taking, and many other soft skills are seldom used in the workplace, especially in high-stakes conversations. Get clear on how to combine your leadership style with a process called Nonviolent Communication (NVC). Guest, Monique Daigneault, President and CEO of MD Consulting and executive coach with over three decades of experiences developing corporate executives into successful leaders, will share the NVC method that takes empathy to the next level and is something that can be applied in all areas of your life, with groups or individuals. You no longer need to use slick negotiation techniques, dread difficult conversations, or deal with the anxiety of giving tough feedback. Monique will empower leaders on how to leverage natural abilities, plus NVC, to master confidence and assertiveness in the workplace, build trust, and resolve conflict.