The leaders of a government Utilities Department were having difficulty with their strategic planning initiatives. They had a solid vision and mission but were looking for assistance with strategic and tactical planning as well as follow through and ownership of the initiatives.
This group required someone to facilitate a process by which they could brainstorm and pinpoint specific goals, then implement them with a detailed action plan. Monique worked with the Director to customize content for a series of half-day sessions.
During the sessions we:
The group left with 25 documented action plans addressing short and long term departmental goals. A previous vendor left them with a long list of brainstormed items that gathered dust in a drawer.
The owner of each action plan was assigned an accountability partner.
Eight weeks later 75% of the actions had been completed, saving the department an estimated $52,000 in labor, training, materials, and rework.
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