The Role of Communication in Leadership Success

Employee in a wheelchair communicates on a mobile phone

You can say communication is key until you’re blue in the face, but if you’re not practicing what you preach, whatever you say may be falling on deaf ears. And talking isn’t the only way to communicate, nor is it always the most effective. Communicating is even considered an art by some, with many no longer considering it a soft skill. Let’s look at the role communication has in leadership success.

Communicate Effectively

Effective communication is a crucial skill for leaders, as it forms the foundation for building trust, fostering collaboration, and inspiring team members. Leaders should strive for clarity and conciseness in their communication. They should articulate their thoughts and ideas in a straightforward manner, using simple language that is easily understood by everyone and they should be able to swiftly provide clarity when it’s requested.

Communication plays a crucial role in decision-making processes. Leaders need to gather information, seek input from stakeholders, and communicate their decisions effectively. Clear and transparent communication around the rationale behind decisions fosters understanding, buy-in, and acceptance among team members


When leaders foster an environment of open and transparent communication within their teams and organizations, it involves sharing relevant information, providing updates on key decisions, and being honest about challenges and setbacks. Open communication builds trust and encourages employees to feel valued and engaged.


It’s important for leaders to adapt their communication approach to suit the needs of their team members. This may involve adjusting their tone, providing additional context, or using different mediums (such as face-to-face conversations, emails, virtual events, or team meetings) based on the situation and the individual’s communication style.


Communicating with sensitivity, empathy, and compassion allows leaders to more easily navigate challenging conversations and helps build strong relationships based on trust and understanding. Being a caring leader can help team members feel less stressed, which will improve their performance and effectiveness.

The Importance of Improvement

Great leaders continually seek to improve their communication skills. In order to start this process, leaders can actively seek feedback from their peers, professional colleagues, team members, and their direct reports, assuming they have created a space where employees feel safe to speak up. It’s important to note that, by participating in communication training programs and engaging in self-reflection, leaders’ role in ensuring open and honest communication serves as an example within the organization. Recognizing areas for improvement and taking proactive steps to enhance communication skills ensures that leaders can effectively convey their message and connect with their teams.

Living the Mission

Transformational leaders repeat the organization’s mission so often, it becomes a mantra. These leaders play a critical role in aligning their actions and behaviors with their company’s mission. By embodying the mission themselves, leaders can inspire and guide their teams to work towards the organization’s overarching goals and purpose. Leaders are responsible for creating and nurturing a culture that aligns with the company’s mission. They should encourage and recognize behaviors that reflect the mission’s values, such as collaboration, innovation, or customer focus. By fostering a mission-driven culture, leaders ensure that the entire organization operates in line with the company’s purpose.

Leaders’ Role

The role of communication in leadership success cannot be overstated. Effective communication is a foundational pillar of leadership and plays a vital role in achieving organizational goals, building strong relationships, and inspiring and motivating team members. By fostering an environment of effective communication, leaders cultivate improved collaboration and contribute to enhanced overall performance within their teams and organizations.

If you are a leader whose goal is to improve your level of communication in order to be more successful, my Breakthrough Sessions offer the chance to determine how I can help you realize those goals. Schedule a chat with me!

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